Privacy Policy

At Highgig.com, customer safety and privacy is our top most priority. Thus, we have developed a privacy policy that safeguards your personal information. Your contact information is never shared with any other user without your consent. Therefore, you can be rest assured that your personal information is always safe and secure with us.
Also, please note that the privacy policy of our business partners, advertisers, sponsors or other sites, to which we provide hyperlinks, may vary from ours. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
Just in case you decline to provide your personal information to us, we would not be able to offer our services to you.

Information Collection

By accepting the Terms of Service, the user agrees that Highgig.com can collect and store his/her personal information for as long as he/she uses the services of the website.

We ask you to provide personal information for following cases:

  • Creating account on our website
  • Placing order for products or services
  • Applying for credit card details
  • Subscribing to newsletter, other promotional emails etc
  • Applying for a job, submitting resume etc
  • Contacting us

We collect your personal information for a wide variety of reason. The main reason is to serve you better! By collecting this information, we aim to provide customized services and solutions to our customers.

Accessing your information

In general, you can visit the site without sharing your personal information. You can easily surf the web and check our products without telling us who you are. However, you need to provide your personal details to buy the products or in case, you have queries. All you have to do is provide some details like name, email id, contact number, and create an account. On creating an account, you would have a unique password, using which you can easily surf the website.
Once the account is created, you will receive a series of welcome mails. We also give you the option of keeping the personal information provided private or public. Our communication with the user would include sending promotional offers via email and SMS that you can unsubscribe if you find them uninteresting.
In addition to this, we may also send you text messages and alerts regarding your account activity, order details, discounts, offers etc. For this service, you need to verify your mobile number with us and agree to receive messages on your phone.

Using personal information

As mentioned earlier, the personal information that we collect from users is at no point sold or rented to any third part company for marketing purpose. Moreover, we intend to let you know how we will use your information such as name, email, contact number, credit card details etc before we collect it from you. The basic information that we collect is, in general, used for:

  • Delivering customized services and support to the users
  • Communication with you – whether it is via email or SMS, we use the information to communicate with you. For example, order confirmation, end of season sale, discounts, offers etc.
  • Providing tailor made deals and products as per your needs
  • Preventing fraud and illegal activities on our website
  • Enforcing sales conditions and website terms and conditions with the user
  • The integrity and protection of our website

Retaining your information

As a user, Highgig ensures you that we retain your personal identifiable information for as long as is necessary for the purpose for which it was collected or as required under any contract or by applicable law.
Fulfilling your transactions request
If you request a product or service from our website, then we use your provided information to fulfill your request. For us to do this, we may share your information with others who are involved in fulfillment.

Marketing purpose

At no point, do we sell or rent your personally identifiable information to any third party company for marketing purposes without your consent. We offer you the opportunity to choose whether to use your personal information this way or not.

Information security

We aim at protecting your personal information and maintaining its standards. We follow suitable measures and processes like using encryption while transferring sensitive information, to keep your personal details secure and safe. Cookies
We use cookies on our websites to serve you better. These cookies help us understand user preferences and track user trends. Obeying the internet standards, we automatically receive URLs of your previously surfed websites. In addition to this, we also receive the IP (Internet protocol) address of your system, your operating system and the web browser you are using.
This gives us gather the broad demographic information of the user. Further, this information is analyzed only to understand trends and patterns. Moreover, the information is collected only to have the general broader idea and not for individual review. However, if you do not wish that your details should be used in such manner, then you can turn off cookies.

Personalized URL links

We have customized certain web links for visitors. If you visit these links, you may find it customized with references to products and/or services that may interest you, based on your pervious involvement on web sites or interactions with our company. We personalize, to provide tailor made services. We usually invite you to visit such personalized links through email or as a response to you logging on to a web site.

Monitoring services

There may be situations or web transactions that involve you calling us or us calling you. Please note that in some cases the calls will be recorded for staff training and quality assurance.

Disclaimer

If we are required to intercept, disclose, monitor and/or store your Personal Information:

  • by law
  • to conduct our business
  • to secure our systems
  • to enforce our own rights

We will do so in the manner as prescribed by law.

Notification of changes
We have the right to change this privacy statement without prior information to the user. However, you can periodically
visit this page to know the updates.